STR Software Services

Our goal is maximizing your return on investment in your ERP—and our products—saving you both time and money. We accomplish this by providing value through prompt, accurate, and educational services from our technically proficient and professional team.
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Hours of Operation

Services & Implementations
Monday – Friday
8:00 AM to 6:00 PM ET

Technical Support
Monday – Friday
8:00 AM to 7:00 PM ET
(24×7 support available)

Observed Holidays: President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas (2022 – observed Monday, December 26), and New Year’s Day (2023 – observed Monday, January 2)

Additional Services

Contact Support »
24×7 Support »
Software Health Check »
Professional Services »
Consulting Services »

Service Using the Golden Rule

The philosophy of our team is to provide service the way we would expect to receive it. If you pick up the phone and call us, you’ll be directed to a highly-skilled project manager without having to wait in a queue or getting lost in an automated system.

Our technical services and support team, together with your customer relations manager, are committed to ensuring your success and satisfaction. Your dedicated customer relations manager is available to help with anything from upgrade project planning to system expansion and optimization.

“The few times that we have encountered problems or glitches, the support team at STR Software has answered them within hours.”

— John Pickering, Consultant —
Norbord Industries

“STR Software is my best customer service contact! Love having a real person answer the phone, and get you to the right area. They are very responsive to my questions and in getting the appropriate resources to correct the issue. Great job guys!”

— Robin Prado, Support Staff —
Rockwood School District, Eureka, MO