Client Management Team

Ted Chappell

Ted Chappell

Chief Technology Officer

As CTO, I bridge the gap between Product, Development, and Service, leveraging my experience and understanding of the industry to drive value for clients.

Seth Petersen

Seth Petersen

Chief Marketing & Product Officer

I’m dedicated to maximizing your AventX success. Through personalized engagement and strategic marketing, I’ll drive ongoing value. In my free time, I unwind by catching Red Sox and Patriots games.

Mike Piland

Mike Piland

Solutions Architect

I have worked for STR Software for more than 20 years, serving nearly every role in the company along the way. I’m passionate about two things—tennis and helping customers simplify data and document delivery from ERP systems.

Tammy Bart

Tammy Bart

Senior Client Manager

Whether answering a question or planning a new use case for AventX, I enjoy helping clients. As an avid reader, I’m a big fan of Chuck Palahniuk (“Fight Club”) and Harry Potter (the books & movies). But don’t call me a Potterhead.

Steve Enderle

Steve Enderle

Service Delivery Engineer

For me, a support call is more than fixing an issue, it means finding the root and educating. Outside the office, you’ll find me traveling—anything from a short road trip to an off-the-grid destination.

Julie Masini

Julie Masini

Customer Success Manager

I help clients identify opportunities that add value and collaborate with STR Software’s team to deliver projects on time and to specification. When I’m not at work, you’ll find me at the beach, with my granddaughters, or reading a great book (anything but horror!).

James Nix

James Nix

Software Engineer

I’m the first point of contact for support requests—coordinating communication between customers & engineers. Outside of work I enjoy discussing history, physics, and cosmology, as well as gaming and cheering for the New Orleans Saints.

William Pickerell

William Pickerell

Software Engineer

My role is to help customers get quick, uncomplicated answers. In my personal time, I enjoy video games, reading, and movies and TV–usually the sci-fi and fantasy genres.

Jeff Skelton

Jeff Skelton

Service Delivery Engineer

Accurate and fast support for our customers is my goal. Beyond that, I love playing sports (like golf and bowling) and watching Detroit’s professional teams.

George Sushkoff

George Sushkoff

Service Delivery Engineer

For 20+ years, I’ve helped customers understand the ins and outs of their AventX implementations. My spare time is spent mostly in the water—swimming with a local USMS team (in the pool or the James River) or playing water polo.