Integrated Document Solutions
for Business Applications

FAQ: Printing Work Orders

1. How do I print work orders with attachments?
2. What are the advantages of including attachments with a work order?
3. How do I print media object attachments from Universal Batch Engines (UBEs)?
4. Does my maintenance department need AventX Attachment Xpress?
5. How does AventX Attachment Xpress make my maintenance planner more efficient?
6. How long does it take to implement AventX Attachment Xpress?
7. How much training will my planners/schedulers need to use AventX Attachment Xpress?
8. How much does AventX Attachment Xpress cost?
9. How can I justify the cost of AventX Attachment Xpress?

Don’t see your question answered here? Ask one below.

________________________________________________________________

 

How do I print work orders with attachments?

Many computerized maintenance management system (CMMS) applications, like JDE CAM or Oracle eAM, help streamline work order creation. Frequently, work orders are created with associated attachments (part diagrams, lock-out/tag-out procedures, burn permits, etc.) that provide maintenance technicians with all the necessary details to complete the job.

When submitting the work orders and attachments to print, native functionality typically won’t allow you to print the attachments from inside the CMMS application with the work order. For example, if you wanted to include a workflow diagram with a work order, you would first print the work order from your CMMS, then open the diagram in Visio and print the attachment. Then a maintenance planner or scheduler will manually collate the work orders and attachments to make work packets for maintenance crews. Some CMMS applications can print attachments without leaving the interface, but that functionality is usually restricted to a particular attachment file type.

With AventX Attachment Xpress, you can automatically print and collate work orders with associated attachments of virtually any file type in one step when using Oracle eAM or JDE CAM.

top

What are the advantages of including attachments with a work order?

Including attachments with work orders can help support safe work practices and ensure equipment reliability. When a CMMS or other maintenance application makes it difficult to include attachments while printing work orders, technicians can make incorrect assumptions about the details of a task.

For example, a seasoned technician with a work order may know the correct type of lubricant for a bearing and how much to apply without an attached procedure. However, a new technician may have to make an educated guess at best. He may have maintained a similar machine in a previous job with a more frequent lubrication schedule, and with that in mind, he under-lubricates the bearing which results in equipment failure. Including attachments helps eliminate the guess-work and sets standards of work in your maintenance department. Automating work order printing also boosts reliability by easily providing complete, uniform work packets to mitigate maintenance variability that results in equipment failure.

top

How do I print media object attachments from Universal Batch Engines (UBEs)?

Within JD Edwards, you are limited to including only the first media object or attachment when printing a work order, and, this single media object can only contain unformatted text. Most maintenance users need complete work order packets (work orders plus associated media objects) with attachments of various types (diagrams, Word documents, Excel spreadsheets, etc.). They end up wasting valuable time manually creating them; they first print each work order and then have to print each media object in its native program (a Word document in Word, a diagram in Visio, etc.).

With AventX Attachment Xpress, you can automatically print and collate work orders with associated media objects of virtually any file type in one step. For more details, click here.

top

Does my maintenance department need AventX Attachment Xpress?

Asset-intensive organizations like manufacturing, steel production, oil refining, mining, utilities and municipalities have had the most success with AventX Attachment Xpress. In such industries, the quality and efficiency of equipment maintenance determines asset reliability which in turn directly affects production and an organization’s bottom line.

Because of their focus on asset reliability, many organizations implement a preventive maintenance strategy to prevent unnecessary breakdowns and unexpected interruptions in production.

AventX Attachment Xpress supports such efforts by automatically printing work orders with associated attachments. With AventX, maintenance planners have an easy way to provide these attachments (diagrams, manual pages, parts lists, safety instructions, etc.) to maintenance technicians giving them everything they need to perform each job to its specifications and keep equipment running smoothly. With the time saved by using AventX, maintenance planners have more time to devote to preventative maintenance. In addition, AventX eliminates errors inherent in a manual process further increasing efficiency and effectiveness.

top

How does AventX Attachment Xpress make my maintenance planner more efficient?

The manual process of printing and collating work order packages is a huge drain on a maintenance planner’s time. For each attachment needed on a work order, the maintenance planner must first locate the file and print it in its native format. Then he has to combine it with the work order and all of the other attachments needed before stapling it and passing it on.

This laborious process is error-prone and can easily result in a mismatched attachment causing delays in the maintenance team’s work. In addition, the tedious nature of manually producing work order packages can tempt maintenance planners to take risky short cuts. For example, to save time, a planner may save a common attachment on his desktop or keep multiple printouts in his drawer. Over time the file or printout can become outdated and put the maintenance technician or the equipment to be fixed at risk. Even worse, the planner may decide not to include necessary information because the process is just too time consuming. Such decisions can cause safety hazards, inaccurate attempts at maintenance, and can lower your asset reliability.

AventX Attachment Xpress completely automates this tedious, error-prone, manual process. AventX not only assembles the work order and all of its associated attachments, it also page stamps the output and prints work packets as a single file ensuring that your work orders are 100% accurate every time. Once using AventX, maintenance planners immediately have more time to schedule preventive maintenance, gather data to refine preventive maintenance processes, or enhance various procedures.

top

How long does it take to implement AventX Attachment Xpress?

AventX Attachment Xpress can be up and running in just a few days. STR Software can complete an on-site implementation of AventX Attachment Xpress in two days, or they can assist you with your implementation remotely over a four day period.

top

How much training will my planners/schedulers need to use AventX Attachment Xpress?

Minimal training is required for maintenance planners and schedulers to comfortably use AventX Attachment Xpress. In most cases, two hours of training is sufficient because AventX looks and acts like your asset management system.

AventX Attachment Xpress primarily works behind the scenes to retrieve attachments associated with a work order and then submits the complete work packet to the printer. Training classes for program administrators and functional users are included in a typical implementation of AventX Attachment Xpress.

top

How much does AventX Attachment Xpress cost?

AventX Attachment Xpress licensing depends upon your environment and the volume of documents to be printed or viewed. Please contact one of our sales consultants to discuss your situation and provide a free quote by clicking here.

top

How can I justify the cost of AventX Attachment Xpress?

The savings created by AventX are easy to quantify. First, you must assess the investment of time your maintenance planner makes to assemble a complete work order packet. This time includes how long it takes to open a work order, print it, find the associated attachments, open each attachment in its native program (a diagram in Visio, a graph in Excel, a procedure in Word), print each attachment from its program, go to the printer, gather the pages, collate them, and staple. By assigning a cost to this process and multiplying it by the number of work orders produced daily across your organization, you can easily justify an investment in AventX. Our sales consultants are very experienced in asset maintenance and can help you calculate a return on investment.

You may also want to consider other less quantifiable benefits of automating your work order package production such as improvements in efficiency and safety. For example, with AventX it’s easy to include a bill of materials with every work order ensuring that maintenance crews know which parts they need for a job. This simple addition to your work order reduces time wasted looking through inventory. It can also increase wrench time by preventing repeated searches for the right part. AventX can improve safety as well by ensuring that appropriate safety documents are attached to each work order. By arming your maintenance technicians with the latest safety information, they can easily follow safety standards, improve your safety record and thus decrease associated costs.

top