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Desktop Fax

STR Software supports both inbound and outbound desktop fax through multiple methods providing the utmost in flexibility to meet your company’s needs.

Inbound:

Intelligent inbound routing provides the flexibility to route inbound fax transmissions to your location of choice, offering a wide range of criteria to determine how and where you want your inbound documents to be sent.

With the ability to deliver faxes based upon document content (OCR), specific dialing rules (DID/DNIS), by fax line, or by the number dialed, you can route your documents to a multitude of destinations including individual or department email inboxes, network printers or file paths.

Route by Document Content (OCR)
STR Software supports Optical Character Recognition (OCR) for delivering inbound documents based upon document content.   Using barcodes or any other key identifier, we intelligently route your documents to specific email inboxes, network printers, or files based upon pre-set rules.

Route by Dialed Number (DID/DNIS)
STR Software supports both digital and analog fax configurations for dynamic inbound routing based upon the digits dialed by the sending fax machine.   By associating the last four (4) digits of the recipient’s fax number with the recipient’s preferred method of receiving faxes, the delivery server will intelligently route the inbound fax to the respective destination(s).

Route by Fax Line
Your dedicated fax line may be connected to the centralized delivery server to handle high-volume inbound fax traffic. The delivery server can then direct this traffic to internal email inboxes, network printers and/or files.

Route by Caller ID
STR Software supports inbound routing based upon the caller ID associated with the incoming fax.  Using this method, fax traffic from specific vendors or customers can be configured for delivery to particular destinations (email inboxes, network printers, and/or files).

Outbound:

Fax any Windows-based document directly from your desktop with an easy, hands-off solution ensuring your documents reach their destination.  You can even fax directly from Microsoft Office Applications such as Word or Excel.  We offer three methods of desktop faxing: email-to-fax, fax from a web-based interface, and fax from a desktop client.

Email-to-Fax
With STR Software’s Email-to-Fax technology, users can:

  • Easily fax from any email client such as Microsoft Outlook, Novel GroupWise, etc.
  • Fax from ANY email without installing software by using the fax syntax:  Simply type in the fax number@servername (e.g. 8048976357@fax.strsoftware.com)
  • Use the optional plug-in to create a “fax” tab in the program ribbon, making fax as easy as sending an email.
  • Choose from either default and custom cover pages

Fax from a Web Client
Use a web-based interface that does not require software installation at the user level.  STR Software’s web client:

  • Provides a user-friendly Inbox and Sent folder
  • Supports both default and custom cover pages
  • Includes a user-friendly fax viewer
  • Reports activity through a viewable activity log or pending queue
  • Supports both private and public phonebooks
  • Includes a virtual print driver allowing users to fax directly from Microsoft Office Applications such as Word and Excel
  • Supports Active Directory user authentication

Fax from a Desktop Client
Install this robust, user-friendly desktop client at each workstation.  STR Software’s desktop client:

  • Includes a fax editor and viewer
  • Provides a user-friendly Inbox and Sent folder
  • Allows users to share an inbox as specified
  • Offers both public and private phonebooks – simply upload a CSV file with recipient fax data
  • Allows you to view an archive of sent faxes
  • Supports both default and custom cover pages
  • Reports activity through a viewable activity log or pending queue
  • Includes a virtual print driver allowing users to fax directly from Microsoft Office Applications such as Word and Excel
  • Is installed at the user level
  • Supports Active Directory user authentication

Free Assessment Consultation

Our solutions consultants are readily available to perform a telephone consultation to determine where improvements can be made in your current document delivery processes. Take advantage of this free service by contacting our team at 804.897.1600 x2 or sending us a message.