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Power Generation Firm Achieves Business Savings with Automated Work Packet Printing

The Company

Intergen is a power generation firm that was formed as power generation was deregulated in the United States over 20 years ago. In the years since, Intergen has grown globally with over ten independent power plants on four continents. Committed to providing uninterrupted energy solutions, Intergen developed over 150 stringent guidelines for operations and maintenance to ensure optimal asset reliability.

The Problem

Intergen uses JD Edwards EnterpriseOne Capital Asset Management (JDE E1 CAM) for maintenance planning and scheduling. Using this module, maintenance managers would print work orders to distribute to their maintenance staff making repairs and doing preventative work. While native JD Edwards functionality only supports printing the first text attachment, Intergen’s strict maintenance guidelines frequently resulted in the need for multiple attachments included with each work order packet.

Consequently, maintenance managers would have to open up each attachment in its native program, print them separately, and then manually collate the attachments with the other work order. This inefficient and manual process caused many problems as work orders and attachments printed out of sequence and resulted in errors. In just one of their plants, about six maintenance and engineering staff members would set aside other important activities to complete this time-consuming process.

The Solution

Ross Kohn, Engineering Coordinator at Intergen’s Millmerran plant in Australia, first came across AventX Attachment Xpress after Intergen launched an all-hands-on-deck search for a solution that would help reduce the costs and errors associated with manually printing and collating work order packages. After reaching out to STR Software, Ross scheduled a discovery call to see a demonstration of AventX Attachment Xpress for JD Edwards.

Ross quickly determined that AventX met Intergen’s requirement to automatically print a work order with its associated attachments and brought in Veer Ranganathan, Intergen’s Business System Manager at the corporate office, to assist in evaluating the solution. Veer appreciated that the integration between AventX and JDE E1 CAM was “completely seamless.  AventX is uncomplicated and at the same time serves the purpose of what we were trying to accomplish.”

Intergen purchased and implemented AventX Attachment Xpress to automate the work order packet printing process. Ross is now happy to report that the maintenance technicians have more free time to focus on more productive maintenance tasks that continuously improve asset reliability. In fact, Intergen is saving up to $415,000 a year through AventX across the company.

According to Ross, another great benefit of AventX is the peace of mind that all components of a work order package are accurate and delivered to the printer as one job. “One of the problems we had before AventX was that it was possible a technician could grab the wrong procedure or print an older version. Now that it’s automatically linked, you know you’re getting the most up-to-date procedure. I’m very impressed with AventX.”

STR Software specializes in document delivery solutions for email, fax, internet fax, and print. The AventX Product Suite integrates with ERP applications including Oracle EBS, SAP, PeopleSoft, JD Edwards, SunGard and internally-developed solutions in UNIX, Linux and MPE environments.

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