Integrated Document Solutions
for Business Applications

Major Mine Increases Maintenance Efficiency with Automated Work Order Package Printing in JDE


The Company:

KGHM International Ltd., formerly Quadra FNX Mining, is a wholly owned subsidiary of KGHM Polska Miedz S.A., a major global copper producer. Focused on growth in copper and other metals, KGHM operates mines in the United States, is currently constructing the Sierra Gorda copper-molybdenum project in Chile, and is actively progressing the Victoria project in Sudbury, Ontario Canada.

The Problem:

KGHM uses JD Edwards EnterpriseOne Capital Asset Management (JDE E1 CAM) module for maintenance planning and scheduling. From this module, planners and schedulers print work orders to provide to maintenance teams making repairs and doing preventative work.

During the company’s Sudbury plant implementation of JD Edwards EnterpriseOne 9.0 in June 2012, challenges arose with some of the ERP’s native functionality. Following best practice, Sudbury had associated documents with each of their preventative maintenance work orders – text files, images, diagrams, and other attachments that provide detailed instruction. Despite the smooth implementation, the planners and schedulers had a significant business requirement left unresolved: automatically printing work orders and their associated attachments in one collated package. JDE E1 CAM prints work orders and first text attachments, but the other attachments have to be opened separately in their native viewers (e.g. Microsoft Word, Adobe Reader, etc.) then printed and collated manually. This lengthy and cumbersome process was a detriment to efficiency, something KGHM constantly works to improve as a key part of their overall asset reliability strategy.

The Solution:

When Darcy Bains, Manager of Enterprise Applications at KGHM, met STR Software at an Oracle event in May 2012, he was excited to hear about their initiative to automate work order package printing for JDE E1 CAM. Though the product, AventX Attachment Xpress for JD Edwards, was still in development, KGHM agreed to beta test the software. This arrangement allowed KGHM to determine if the solution fulfilled their needs, and at the same time assisted STR Software in fine-tuning the product after seeing it work in a real-world, dynamic JDE E1 CAM environment.

KGHM had a business requirement to print the first text attachment associated with a work order which JDE E1 CAM can do, but it cannot preserve any of the attachment’s formatting. With AventX for Attachment Xpress for JD Edwards, users were able to print all attachments, regardless of file format, and preserve all formatting – all without ever leaving JDE E1 CAM. They were also able to print attachments from anywhere within their corporate environment: JDE database, network servers, SharePoint, or from a URL. No training was required since the process for the end user was exactly the same as it always had been.

After just one month of using the solution in production, Teri Vial, Maintenance Business Analyst at KGHM stated, “Printing with AventX is saving each planner the equivalent of seven weeks per year and we have six planners at the Sudbury plant. That equals forty-two weeks per year; almost the same as saving a full salary for another person!” And, since less manual involvement is required and version-controlled attachment retrieval is supported, KGHM can feel confident that each work order package is correct, complete, and ready to go at a moment’s notice. This also increases wrench time, advancing the company up the Maintenance Excellence Pyramid.

With success at Sudbury, KGHM is in the process of implementing AventX Attachment Xpress for JD Edwards at each of their three other plants.

STR Software specializes in document delivery solutions for email, fax, internet fax, and print. The AventX Product Suite integrates with internally-developed and host ERP applications including Oracle EBS, SAP, PeopleSoft, JD Edwards, IFAS, EAS, and more in UNIX, Linux, MPE, and Windows environments.


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