This one pager looks at what to look for when evaluating an automated fax and email delivery solution including multi-platform integration, reliability and scalability.
1. Multi-Platform Integration: Multi-platform integration and support for a variety of software products for automated emailing, faxing, and printing in multiple environments including Unix, Windows and MPE, using standard and custom procedures.
2. Product Reliability: Regardless of the volume of your email, fax, or print jobs, you need a solution with 99.99% reliability that runs continuously with little or no administration.
3. Scalability: A solution that can grow with your organization’s email, fax, and print delivery needs for handling increased throughput and additional application output.
4. Exceptional Service and Support: A dedicated, professional support team that provides product and implementation issues promptly and effectively 24X7.
5. Comprehensive Documentation: A complete library of technical and end-user documention, including installation manuals, reference guides, users’ guides and white papers.
6. User Training: A backend solution that is invisible to your users, so you can have them up and running with minimal training while improving productivity and enhancing workflow.
7. Industry Experience: A solution provider with extensive industry experience and relationships with major ERP vendors with knowledgeable sales consultants who can work with you to determine what opportunities are available for your environment.
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