7 Things to Look For in a Work Order Printing Solution Vendor

When considering a document printing solution, try to obtain the following information from each vendor as it pertains to their automated document delivery system:

• Live demonstration of the vendor’s product operating within your organizations specific maintenance application, like Oracle eAM or JDE E1 CAM
• Installed customer references
• Annual support agreement – what is included?
• Source of Support – is it provided by the vendor or an outsourced company?
• Customizations – does the vendor document product customizations and support them?
• Implementation – ask for a detailed outline and list of tasks and ask if you can do it yourself
• ROI – can the solution create an ROI in less than a year