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About STR Software
New Blog Posts
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January 4th 2012
True Excel Templates for EBS – An Introduction
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December 27th 2011
BI Publisher Licensing with Oracle EBS
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December 8th 2011
Advanced Inbound Fax Routing – Three Real World Examples of Better Fax Practices
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October 11th 2011
Resolving 12.1.3 FTP error: Required property missing.:[FTP_REMOTE_FILENAME]
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New Resources
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February 6th 2012
Advanced Collections: A “Non-Standard” BI Publisher Implementation
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January 22nd 2012
Understanding Oracle eAM Work Order Package Printing: 11i vs. R12
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December 28th 2011
BI Publisher: Five Places to Go for Help
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December 24th 2011
Four Stages of Integrated Document Delivery from SAP ERP
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Customer Survey Results
We asked our customers to evaluate STR Software’s performance.
We are proud to share the outstanding results below:
| % Rating STR’s Performance Excellent or Good |
|
| The reliability of AventX | 96.0 % |
| The knowledge of the Technical Support Team | 97.0 % |
| The timeliness of the resolution to your product issue | 95.5 % |
| The overall value of Support services | 95.0 % |
| Your increased efficiency from using AventX | 92.4 % |
| The cost-effectiveness of AventX | 92.0 % |
| Your overall impression of AventX | 95.1 % |
| % Answering Yes | |
| Would you purchase STR Software’s products again? | 97.5 % |
| Would you recommend STR Software to a colleague? | 97.5 % |